Intended outcomes

Intended outcomes for the project set by JISC include:

• Better connectedness between the Business and Community Engagement (BCE), central resources and functions to enable enterprise-wide approach to developing and maintaining strategic relationships and partnerships.
• Increased understanding of how to enhance efficiency and generate business value through Customer Relationship Management (CRM) and Partner Relationship Management (PRM) approaches, in support of strategic Business and Community Engagement.
• Increased understanding of different operational processes and use of ICT systems that are employed by Further Education (FE) and HE (Higher Education) institutions.